Introduction
Computers have permeated our everyday lives. They
are used at work to create documents and correspond with
coworkers, and at home to surf the Internet
and keep track of finances. Due to the diversity of operations computers
perform, they have become vast repositories of information about our
personal and
professional
lives.
Therefore, it is not surprising that obtaining computer records
and stored data is becoming “standard procedure” for
many criminal investigations.
Cybercrimes
Cybercrimes, such as online fraud and online child
pornography, are obvious candidates for obtaining and analyzing
computer
data. But the
benefit
of performing these
procedures in less “high tech” areas may not be as apparent.
Many
cases can profit from the information obtained through the forensic
analysis of computers and electronic storage. Areas as diverse as
fraud, discrimination,
intellectual property theft, environmental law and murder may benefit
from the results of a computer forensic search.
We do not have to think
any further than current events to see how computer forensics is
being used in today’s online world.
During the recent
investigation of a large auditing firm, the media reported
that investigators had retrieved internal corporate e-mails.
The e-malls
recovered suggested that high-level officials may have been aware
of, or even encouraged,
the possibly criminal actions of their subordinates.
Identifying these “cyberclues” may
seem like work that can only be done by the FBI or CIA, but there
are “civilian” computer forensics
specialists who can perform the same tasks.
Obtaining cyberclues
may make the needed difference in producing a successful outcome
in a case.
In the example above, the government was able to find
evidence that may suggest people in the organization were aware
of the
potentially criminal
actions
of their subordinates. Although this may not be the “smoking
gun” for
which the government was looking, it certainly helps ensure their
case.
It may be thought that the only reason these e-mails could
be found was because some workers neglected to delete the potentially
incriminating
documents.
But many people are surprised to discover that forensic technicians
often
can recover
files and e-mails long after they have been deleted.
This is an
important point. Just as the FBI may be able to reconstruct
shredded documents, computer forensics technicians can often
recover “permanently” deleted
items. Since people are most likely to delete what they want
to hide, recovering these items may reveal a bounty of evidence
needed to win a case.
A Practical Example
Take this fictional lawsuit as an example:
A small company
approaches a law firm. They explain that they had an employee
who was responsible for security at their main
office.
Recently
the office
experienced two inexplicable burglaries during which some office
equipment and computers
were stolen. Thinking it was an “inside job,” the
small company decided to layoff the employee in question.
The
company further explains that they instructed their information
technology (I.T.) department to search the employee’s computer,
but unfortunately he had deleted any pertinent information before
leaving.
A short time later, they received notification from the
employee’s attorney
that he is suing for unlawful termination. He suggests he was
terminated for reasons other than the theft and the company is
using the incident as an excuse
to get rid of him.
The law firm takes the case and retrieves the
employee’s computer for forensic
analysis.
Before the analysis, the forensics specialist inspects
the computer and creates a log of the major components and their
serial numbers
or other
identifying
marks. The consultant then signs for the computer and keeps track
of everybody that
had possession of it.
Using special electronic tools, the technician
creates an identical “forensic” duplicate
of the computer’s hard drive (the main storage location
for data) without ever turning on the computer. This ensures
that the original hard drive is not
modified during analysis. The technician also performs special
tasks to guarantee the copy is identical to the original. All
analysis of the data is then done
on this copy using “forensic workstations.”
The work
pays off: The technician recovers e-mails from the employee to
a third party instructing him how to enter the building undetected.
The
technician
also discovers that after the first theft, the employee had logged
on to an
Internet
auction site and had attempted to sell some of the stolen goods.
After learning of the findings, the former employee drops his
case against the company. Furthermore, the company brings a case
of
its own against
the employee
because the evidence found on the computer is enough to expose
the former employee’s
role in the theft.
The company may have still won the case brought
against it without this information, but with it, not only is
there no doubt, there
is no case.
Forensic Fundamentals
This short example demonstrates several
of the fundamentals of computer forensics.
Although not everything
found through forensic analysis may be admissible in court,
anything that is must pass the rigors
of examination.
Opposing attorneys, possibly with their own computer specialists, may attempt
to attack the
analysis process. A knowledgeable technician will anticipate these
attacks and take
steps to minimize or eliminate any potential doubt.
By working only on a duplicate, the technician
ensures that the original data is never modified. He also
ensures that this copy
is identical
to the original data.
The technician inspects and signs for
the computer once in his possession. By keeping a “chain
of custody” of the evidence, it is more difficult
for an opposing attorney to argue that the evidence may
have been tampered with or modified by a biased party.
Meaningful Analysis
Of course, computer forensics is not just securing
and copying computers. It is the analysis that makes it so
useful. The example demonstrates
some common
findings.
When a technician finds a deleted e-mail that
seems interesting and appropriate, it is recovered by exploiting
some of
the “nuances” of most personal
computers.
Think of the computer as a book with text and
a table of contents. When a file is saved, the computer
writes the
file (this is
a book’s “text”)
to the hard drive. It also writes an entry showing where
that file is stored in the computer (a “table of
contents” with “page numbers”).
Because
computers are optimized for speed and not security, when
a file is deleted, in most cases, the computer only
deletes the
entry for the
file
in the “table
of contents.” The actual data, or “text,” is
not deleted. This means, unless it has been overwritten
by another file, a technician can find
this “text” and recover the “deleted” item.
In
some cases, items can be recovered years after they have
been deleted. For the most part, the larger the hard
drive,
the more
likely it is
to recover deleted items.
What is more, the technician in
the example also determined that the employee in question had
logged on to a particular
Internet
site, attempting
to
sell the stolen goods.
Most Internet browsers — including
Microsoft Internet Explorer and Netscape — keep
a history of the Internet pages visited. They also save
many pages and images to special system files, sometimes
called the “cache,” and are automatically
created by the program. The files offer another trail that
the technician may follow to recreate the user’s
Internet browsing activity.
Conclusion
Although this article offers only a glimpse into computer
forensics, it is a means to start thinking anew about how
to obtain the
bounty of information
that
may exist on computers. With the world turning electronic,
successful attorneys must pursue every avenue of discovery,
including seeking
digital fingerprints.
(This article is reprinted with permission
from the September 16, 2002 issue of "The New York Law Journal
- Techtrends." ©2002 NLP IP Company.
Further duplication without permission is prohibited. All
rights reserved.)
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